FALL PREVENTION TRAINING SERVICES, LLC
TERMS AND CONDITIONS UPDATED 12/11/2015
This policy supersedes any prior published policy.

REGISTRATION:
Please register early and arrive before the scheduled start time.  Space is limited.

Workshop registration is from 7:30 AM to 8:00 AM. The workshop will begin at 8:00 AM.  A one (1) hour lunch break (on your own) will begin approximately 12:00 PM (Noon) to 1:00 PM. The course will adjourn at 5:30 PM, at which time course completion certificates are distributed for those pre-registered and completed the training.

REFUNDS:
Registrants cancelling up to 72 hours before a workshop will receive a tuition refund less a $25.00 administrative fee or, if requested, a full-value voucher, good for one (1) year, for a future workshop. Cancellation or voucher requests must be made in writing. If a workshop cannot be held for reasons beyond the control of FPTS (e.g., acts of God), the registrant will receive free admission to a rescheduled workshop or a full-value voucher, good for one year, for a future workshop.  Nonpayment of full tuition may, at the sponsor's option, result in cancellation of Continuing Education (CE) credits issued.

CANCELLATIONS:
In the event that FPTS cancels or reschedules any scheduled workshop, full refunds will be issued upon written request (email preferred). FPTS is not liable for any participant fees or charges that may be associated with the cancellation of a workshop including, but not limited to, travel expenses or exam fees.

TRANSFERS:
A transfer can be made from one workshop location to another if space is available. Notice must be provided in writing 72 hours before the registered workshop.

RECORDINGS:
Recording of the workshop, or any portion, by any means is strictly prohibited.

BAD WEATHER:
In the event of inclement weather, the workshop will be held as scheduled at the discretion of FPTS. Workshop participants who are unable to attend due to bad weather may reschedule their training without incurring an additional charge. In case of bad weather, refunds will not be issued.  FPTS reserves the right to reschedule training sessions should bad weather force cancellation of training.

SCHEDULE CHANGES:
FPTS reserves the right to make curriculum changes and/or instructor changes as necessary in the event of delays or disruptions due to weather, infrastructure, travel or other factors outside of our control. In the event of any changes to our published schedule FPTS will not issue refunds, but we will be happy to issue a full-value voucher on written request. 

REPLACEMENT CERTIFICATE REQUEST:
Replacement CE certificates are available for a charge of $15. A $15.00 fee will be charged for the issuance of a duplicate certificate.

RESEARCH FEES:
We encourage you to retain all receipts, copies of electronic payments, and/or cancelled checks for purchases made at FPTS. If you need proof of purchase for any training event or educational material, for the current or immediately prior year, we are happy to provide you this service without charge. The request for documentation must be made via e-mail, and must include the date of purchase.  Please write to: info@fallpreventiontrainer.com. Please allow 30 days from your request to receive your proof of purchase.  If you do not know the date of purchase, if you need the proof more rapidly, or if the purchase occurred prior to the immediately prior year, there is a fee of $10.00 per transaction.

ADMINISTRATIVE FEES:
The above fees are subject to change without notice.

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